On a canceled trip due to a typhoon
I was supposed to be traveling with my family to Singapore over the Undas long weekend. That did not push through due to the circumstances brought about by Typhoon Paeng. What could have been our daughter’s first travel abroad did not materialize and we were left with sunk costs from the tickets we had already bought online for Universal Studios and the Singapore Zoo. We also had to cancel meet-ups with friends in Singapore.
This Cathay Pacific plane landed safely before noon and later departed for Hong Kong without incident.
An earlier ANA flight arrived and departed without incident. This one arrived mid afternoon but was similarly grounded due to the typhoon.
The airport announced all flights were canceled just before 6:30 PM. This was a late announcement that some airlines were waiting for. Cebu Pacific apparently had advance information as they canceled all their international flights one after the other around 6:00PM (probably to manage the crowds that would file out of the departure area to reclaim their luggage). We were disappointed that Singapore Airlines did not act immediately and decisively on the matter. We were expecting at least an announcement of when we could expect to be on the next flight. For an airline of their stature, I was also expecting that they could have made arrangements for accommodations due to the great inconvenience brought upon passengers. That was the least they could do if they intended to put us in the next available flight (planes were cleared to operate at 10:00PM that night). Apparently, the typhoon (and its implied acts of nature/acts of God aspect) was also a convenient excuse for the airline (and others, too) to practically abandon their passengers. [Note: A pilot friend intimated that these decisions and behavior by airlines are partly due to policies and actions of the previous administration/government of the Philippines where all the blame was put on airlines for cancellations and they were penalized for acting independently or ahead of government announcements.]
Of course, we later received a series of emails from the airline informing us that we were rebooked to flights the following day. I say ‘flights’ here because these the first email informed us of a flight at 10:00AM. A subsequent email then said we were to be in a 12:00 flight. A third then said that we were to be on a 2:00 PM flight. We got to read these emails around 7:00 AM the following day as they were sent overnight when we were already occupied in finding accommodations during inclement weather. Flabbergasted, we decided to request a refund instead of re-booking and rescheduling our trip. It was already difficult to reschedule as there weren’t any weekends long enough remaining this 2022 and this Undas was the ideal time for a getaway. We’ll try again another time.