Here’s an article share on transit and what should be the attributes of a good transit system:

Source: What Is Good Transit?

To derive the main points from the article:

1. Good transit is frequent
2. Good transit is reliable
3. Good transit is (reasonably) fast
4. Good transit feels safe
5. Good transit is equitable by nature

This is a good read whether you’re a regular commuter taking public transportation or perhaps one looking into topics for research or advocacy.

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