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New self check-in portals and turnstiles at NAIA Terminals 2 and 3

With the holidays coming up, travelers using the NAIA terminals should also note that there are new self check-in portals at the airport. I noticed in two recent travels (one via Terminal 2 and another via Terminal 3) that people taking Cebu Pacific and Philippine Airlines were not using these. Ceb Pac passengers in particular crowded over their portals near their check-in counters at T3. Walang pumapansin nitong mga bagong terminals that could save you time when you check-in. Here are photos of the ones at Terminal 2:

The areas where these were installed weren’t crowded.

You can use these for Cebu Pacific, Air Asia or Philippine Airlines.

You can get your boarding passes and luggage tags here.

NAIA admin has also installed these new automated turnstiles prior to the final security check and the boarding gates at Terminal 2.

You just need to scan your boarding pass for the barrier to open. I haven’t used any of the LRT/MRT lines lately but this is basically the technology we’d like to have for the station turnstiles.

Here are the self-check portals at T3. Of course, they would have even greater utility if more airlines are included for self check-in.

Mactan Cebu International Airport (MCIA) terminals already have these new features for quite some time. It’s good that NAIA is finally catching up in modernizing its facilities. For the turnstiles, that tech should have been installed at train stations and a variant should allow for a variety of means for payment of fares.

Robot barista at NAIA Terminal 2

In the previous post, I mentioned something about a robot barista at NAIA Terminal 2. Unfortunately, it wasn’t functioning at the time so I wasn’t able to try it out.

Beverages available
The actual screen menu is just like the interface at fast food restaurants like McDonald’s and Jollibee. Admittedly, the coffees are on the pricey side so this is not something you’d probably buy everytime you’re at this terminal.
A look inside the machine showing a robot arm, cups and nozzles where the beverages are discharged. (The reflection makes it difficult to take a clear photo.)

Another group purchasing coffee at the Robot Barista.

Perhaps there will be more of these in the future and replacing the manned shops at airport terminals. I imagine there might be these and vending machines providing food and drink at airports and other transport terminals.

Vending machines at NAIA Terminal 2

There’s nothing really new at NAIA’s Terminal except maybe this time I noticed the vending machines at one end of the terminal and the robo coffee stand. I took some photos of these machines and share the following:

Robot barista in the middle part of the terminal. It was reloading when we passed it so wasn’t able to see it in action.
Medical self test kits – these became common after the COVID pandemic
Vending machine area at the end of the north wing
There are two UCC machines where you can get cold or hot drinks.
This machine for instant noodles caught my attention. It may be unhealthy but instant noodles are popular whether as a snack or even as a meal.

There are no new stores or eating options at T2. The two restaurants at the middle of the terminal wings are already closed so there are less eating options at the pre departure areas.

Naga Airport arrival

Since I’ve written about Naga Airport in the previous post, I might as well follow-up with a short write-up on our arrival. I’m sharing the following photos I took on our arrival at the airport, which is actually located in the town of Pili, which is to the south of Naga City.

The airport terminal and control tower as viewed upon our deplaning

Walking towards the arrival area

The baggage claim area was the simplest I’ve seen with no conveyor belt or carousel.

We had to travel through these ramps towards the terminal building exit.

The final ramp descending towards the exit – this is another rather unusual design feature of the airport.

Terminal building exit for arriving passengers.

Airport terminal driveway with a view of the air traffic control tower

A view of the terminal building from the waiting shed across from the terminal

Back in Bicol – arrival at Naga Airport

I posted about the airports in Daraga/Legazpi City and Davao City as I knew I would be traveling to Naga City and likely by air. That likelihood became certainty as horror stories of 14-16 hour travel by bus became unacceptable for short trips where the travel times by road exceeded our actual stay in the city.

I have not flew on a turboprop plane in about a decade. I think the last time was after Yolanda when we were involved in the planning and design of the new UP campus in Tacloban.
Approaching the airport, our plane had to maneuver around for the correct end of the runway for the landing.
The pilot had to make some sharp turns as we approached to land. Naga Airport’s runway is relatively short so there isn’t much room for error upon touchdown.
Our first view upon landing was a Mt. Isarog shrouded by clouds.

More on Naga City in the next posts!

NAIA Terminal 1’s departure level driveway and drop-off

Weeks ago there was a fatal incident involving a motorist who plowed into well-wishers and passengers at NAIA Terminal 1. It was revealed. I finally had the chance to see the area for myself. I had not gone to Terminal 1 in a long while and especially after San Miguel Corporation had taken over the airport. The photos shared below were taken by my wife as we eased into the departure driveway of NAIA T1 one early morning last week.

Arriving at the west wing of the departure level of Terminal 1. Those are luggage carts lined up along the sidewalk. There are cones for the restricted area but these turned out to be to block vehicles from using the inner lane adjacent to the terminal.

West wing entrance of Terminal 1 – unlike Terminals 2 and 3, there is really no area for well-wishers. Note the bollards that are supposed to protect people from errant vehicles. We now know these were not built or installed to the required specifications for protection.

Vehicles are now parked parallel along the center of the driveway. Previously they were angled facing the terminal.

In terms of the space available, this significantly reduces the number of vehicles that can park to drop off passengers at the departure driveway.

Screenshot from Google Maps showing the previous layout of the drop-off parking. Note the vehicles pointing towards the terminal. 

Passengers unloading their luggage behind the vehicles. There are markings for the vehicle slot but most just park parallel where space is available at the center of the driveway.

There is a buffer zone between the inner driveway lane and the drop-off lane. There were no vehicles using the inner lane but you can see in the photo that there are also curbside slots. Perhaps these are used during the busier times at the terminal?

Other passengers were also taking photos as their luggage were being unloaded from their vehicles. 

This is where the fatal crash occurred. It seems the damage has been repaired and quickly and its business as usual at the airport.

NAIA authorities should already start retrofitting or reinstalling the bollards at the terminal. This would ensure the safety of passengers vs. vehicles that may or may not be under the control of their drivers. The effort to quickly address the concern is much appreciated but a long term solution needs to be implemented to prevent future crashes from occurring here and at other terminals.

Bicol International Airport Departure

Before I go on another trip, here are photos I took of the Bicol International Airport prior to our departure from Daraga. We were just in time to check in for our flight back to Manila so I wasn’t really able to take as many photos as I usually did in other airports. I did take enough for a clear description of what to expect at this terminal.

Arriving at the airport terminal’s departure area

Check-in counters for Cebu Pacific

The terminal features a spacious check-in area.

The area is more spacious than other, more busy airports like Iloilo and Bacolod

I can imagine that even if there were more flights, queues will not result in the area being too crowded.

Another angle seen from the check-in area

The corridors are also spacious.

The terminal is well lit.

Entrance to the pre-departure lounge of the airport

I already wrote about and shared photos of the pre-departure lounge including the shops and eating options there. I look forward to visiting Legazpi City and its neighboring areas soon and perhaps get a clear photo of Mayon Volcano.

Closed shops at NAIA Terminal 2

Recently, I wrote about the closed shops at NAIA Terminal 3. While there are still shops at the terminal, the pre-departure area was devoid of non-food shops or stalls. The same is true for NAIA Terminal 2. Here are some photos I took a few days ago en route to Davao.

The north wing practically had no no-food shops. That left side in the photo used to have several souvenir shops and even a Duty Free Philippines shop.

The same was true for the south wing where only the food stalls remain.

Other food stalls at the south wing. There are two Cafe France stalls at the terminal pre-departure area, one at each wing. And most people seem to line up there and a couple other stalls as they offer the more substantial meals. Others offer basically merienda or snacks.

North wing food stalls

Will there be more shops later at the terminals? Maybe, perhaps. But as I mentioned in the previous post and as many have commented, it depends on the cost. Will it be expensive and therefore unattractive to potential concessionaires? Or will the airport operator come up with an attractive contract for shops to return to the terminals? Airports in Bicol, Cebu and Davao, for example, have nice shops that serve the needs of travelers. NAIA being the principal gateway to the country should have nothing less.

Closed shops at NAIA Terminal 3

I’ve been seeing posts on social media about many shops being closed after San Miguel took over the NAIA terminals. Last February, on the way to Bicol via NAIA Terminal 3, I was able to see for myself just how many and what shops are no longer at the terminal. Here are photos of the area that used to be lined with shops on one side and restaurants on the other that leads to the terminal gates. What used to be a line of shops are now closed and now lined with seats instead.

 

There used to be some nice shops there including a chocolate shop, an Islands Souvenir shop and a Bath & Body Works shop. They are no longer there along with others where you could have gotten souvenirs or some travel needs or accessories. Did their contracts or leases end recently and higher rates led to their non-renewals and closure? Or does the airport operator have different plans for these stalls? I haven’t seen if the same happened to other shops at the terminal, particularly those at the third level. The absence or scarcity of shops is definitely an inconvenience to many travelers.

Eats and shops at the Bicol International Airport

This is a continuation of the feature on the Bicol International Airport. I am sharing the following photos below so my readers can be guided about what’s available to eat and/or drink at the terminal.

Souvenir store at the entrance to the departure lounge

Turning to the pre-departure area – there’s WHSmith 

The terminal has a spacious lounge surrounded by shops

Among the options for the hungry are Eat’s a Date and the familiar Bigg’s, which is a chain that originated in Bicol. I think they are the Bicol equivalent of Bo’s Coffee.

Some are familiar (Dunkin, Potato Corner and Sandwich Guy) while others are probably Bicol-based (LeSans, Daily Bites)

There are many local products for sale as souvenirs or for personal consumption.

There are handicrafts and shirts at the terminal. I highly recommend the shirt store for the quality and variety of designs. I believe there are better shirts here in general compared to the tourist areas like Cagsawa.

One shop sells local delicacies especially those with pili nut and chili – two items associated to Bicol.

Locally made chocolates are available at the airport. I’ve seen Mayon Gold at the NAIA terminals and can say that their pili nut crunch chocolate is good. I have another blog where I write about chocolates so I will not write about the taste here.

The chocolates come in individual bars for the different variants. They also have box sets or samplers.

More on the airport soon!