Home » Posts tagged 'service quality'
Tag Archives: service quality
Here is a quick share of an article discussing about the idea of free public transport (no fare or minimal fares):
Grabar, H. (June 1, 2021) “The Problem with Free Transit,” Slate, https://slate.com/business/2021/06/free-transit-is-not-a-great-idea.html [Last accessed: 6/16/2021]
Apparently, “better transit, not cheaper transit” should be the mantra for both providers (operators including government) and users (commuters). It is a very sensitive topic for regulatory bodies though since higher fares are generally unpopular to the commuting public. One transport official recently stated that fare setting is a political issue. I tend to agree with this but only because the riding public is currently still largely ignorant or unappreciative of the benefits of efficient public transportation. Perhaps this is also because we’ve really had no efficient public transportation such as the ones we see in other countries including Singapore and Hong Kong? In Singapore, for example, the road pricing policies have educated people about the true costs of transport and that convinces most to take public transportation over private cars.