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I was able to get the following photos of a couple of pages from the Philippine Airlines (PAL) inflight magazine Mabuhay. The photos show an airport terminal transfer guide for the Ninoy Aquino International Airport (NAIA), which has 4 terminals. Since I get a lot of traffic and questions about terminal transfers in this blog, I thought it practical and informative to just post these here for everyone’s benefit.
I hope these are helpful!
This is a continuation of yesterday’s post on the NAIA Expressway. This time, I am posting on the trip back from Terminal 2 to Terminal 3. It cost us 45 pesos, which is the same toll fee we paid for the reverse direction. Here are photos I took of NAIA X with some comments on the sections and signs.
Vehicles coming from Terminals 1 and 2 would have to take the on-ramp after the intersection of NAIA Road and the Paranaque-Sucat Road (Ninoy Aquino Avenue) and just before the intersection with the Domestic Airport Road.
That’s the Park’N Fly building that is located at the corner of the NAIA Road-Domestic Road intersection.
Traffic will merge with those coming from Macapagal Boulevard.
Speed limit and signs for merging traffic
The three lanes include the merging lane at right.
Noticeable along the NAIA X is the lack of shoulders. Although the lanes appear to be wide, drivers may become uncomfortable when two vehicles are side by side due to the perception of constricted space.
There are lots of reflectors installed on the media barriers. There are also a lot of ad space with tarps installed on each lamp post along the expressway.
Sign informing travelers of the toll plaza coming up ahead.
Directional sign guiding vehicles bound for the Skyway or Terminal 3. My colleagues and I agree that instead of just stating “Skyway”, the sign should state “Skyway/C5/Nichols”. Travelers who are not heading south and unfamiliar with the NAIA X off-ramps would likely take the Terminal 3 exit and end up passing through T3. There is actually another off-ramp leading to Andrews Avenue and eventually Sales Road (formerly Nichols) so you don’t have to pass through T3. We made that mistake and ended up going through T3.
Toll plaza prior to the T3 exit ramp
Section just after the toll plaza
Standing vehicles right next to the off-ramp with their drivers likely waiting to fetch arriving passengers. It is practically impossible to make a hard left to avoid going into T3 so you have no choice but to go through the terminal via the departure level (elevated) or the arrival level (ground).
Last Friday was our first time to use the NAIA Expressway. This was one of the major projects under the last administration and under the Public-Private Partnership (PPP) program and became operational last year after being delayed (It was not operational during the APEC summit in 2015.) for some time. I also commented on the need for NAIA X in one post before as I preferred to have a transit system instead. NAIA X is basically and mostly beneficial to cars and not necessarily for public transport. It also practically limits if not eliminates the possibility of having elevated transit (e.g., monorail or AGT) to connect the 4 terminals among them as well as to areas outside the airport zone (BGC, Makati, etc.).
I thought this post would be a useful one for travelers especially those coming in and out of the airports at this time of the year. A lot of people are departing or arriving at the Ninoy Aquino International Airport (NAIA), which is a main gateway to Metro Manila and adjacent regions. It can get congested along the roads between the four terminals of the airport and since there is not internal transport system linking them, travelers would need to travel along public roads. It cost 45 pesos (less than 1 USD) for the stretch from Terminal 3 to Terminal 2 (same if you’re headed for Terminal 1), and I thought it was well worth it considering it can really be quite congested between the 4 terminals. That congestion has already victimized a lot of people before with many missing their flights. But then perhaps one major cause of that congestion was the construction of the NAIA Expressway?
Entry ramp across from Terminal 3 and before the Sta. Clara church at Newport City
Toll plaza where travelers pay upon entry to the tollway
Just before the toll plaza where most booths are for mixed ETC/cash transactions
Upon exiting the toll plaza, travelers have to deal with multiple lanes merging into two
Two-lane section with neither shoulders nor “elbow room”
Directional signs for vehicles bound for Cavite and Macapagal Blvd (left) and Terminals 1 or 2 (right)
The tollway section goes underneath the section headed towards Macapagal Boulevard and the Coastal Road
The lane from Terminal 3 merges with another from the Coastal Road
Signs showing which side to stay along towards either Terminal 2 or 1
Fork in the road – the tollway branches our to either Terminal 2 or Terminal 1
Next: Terminal 2 to Terminal 3
While waiting for the wife to arrive at Terminal 3 of the Ninoy Aquino International Airport (NAIA), I decided to go around the terminal again. It had been a while since I had explored the terminal and the delayed arrival of the plane meant I had a lot of time to burn. It seemed too lazy an option to just sit down and have some food and drink at a cafe or restaurant when you can exercise by taking a walk around the terminal.
At the fringes of Level 4 where most of the shops, cafes and restaurants are located, I stumbled upon a newly opened transit lounge. The Wings Transit Lounge is dubbed as the Philippines’ first airport lounge. It opened last May and offers travelers and even well-wishers facilities similar to that of hotels. It is actually a hotel within the airport that gives people the option of a more comfortable rest or sleeping area (accommodations). This can be a good option for people in between flights (transfer passengers) especially those arriving late at night and with long layovers before their connecting flights at the same airport terminal or the other terminals of NAIA.
Dining or work area
Pantry and dining area – the bright lights in the background is from the area across the corridor from the transit lounge that has a great view of the tarmac and runway; parts of NAIA Terminal 3 that have yet to be occupied (and which are prime areas for restaurants or cafes).
Double deck beds at the family room – note also the personal reading lights for each bed.
Another photo of the double deck beds at a family room. I wasn’t able to get photos of their twin and bunk rooms as these were occupied when I went around the transit lounge.
Common toilets and showers for those wanting to freshen up before or after a flight.
Capsules include blinds for some privacy
Here’s one capsule unit with a safety deposit box and reading light.
Room and lounge rates plus rates for other services offered by Wings Transit Lounge
The rates appear to be expensive at first glance but should be considered in the context of convenience. The transit lounge provides services (mainly accommodations) that, although hotels in the area can also provide, are offered right there at the terminal itself. You can google the airport hotels to compare rates. The nearest ones to NAIA Terminal 3 are the Marriott Hotel, Maxim’s Hotel and Remington Hotel.
I participated in a conference held in Puerto Princesa, Palawan last November and both my flights to and from Puerto Princesa were delayed. The first one was delayed by 1 hour. We boarded on time and there were no announcements of delays. However, we sat inside the plane for about an hour including taxiing towards the runway and then waiting in queue before we were cleared for take-off. The pilot was constantly on the PA system though, informing passengers about the cause of the delay, which was airport congestion. This was a reference to the many take-offs and landings (departing and arriving aircraft) being handled by the airport at the time. It seems air traffic control could not cope with the number of aircraft departing and arriving at NAIA even considering the airport had two runways that were operational (We took off using the secondary runway.).
Aircraft taxiing towards NAIA’s main runway in preparation for take-off
I won’t mention specific airlines as I think domestic flights by all airlines have been incurring significant delays and not just recently but among the main possible reasons for delays that can be charged to the airline are the following:
1. Airport congestion – This can refer to either the runway or the passenger terminal. However, for the latter case you can have examples of very congested or crowded terminals of airports that have planes taking off and landing on time. Tagbilaran and Roxas Airports are like that, and Mactan (Cebu) and Bacolod-Silay have passenger terminals that are becoming if not already congested. Thus, airport congestion as a reason for delays must be due to runway operations. A single runway airport will handle fewer flights compared to those with multiple runways. Airport runway design and configuration are influenced by many factors but given any single runway in a major airport like NAIA it is already assumed that these factors are already considered in operation and on a typical day under normal or even favorable conditions, the only other significant factor for runway operations is air traffic control. Air traffic controllers would be responsible for guiding arriving flights and clearing planes for take-off. The number of take-offs and landings will also be significantly affected by how air traffic control “queues” planes in the air and on the ground.
2. Too many flights – Airlines tend to maximize the use of their aircraft and seem to be scheduling more flights that they can handle. This results in the very common “late arrival of turnaround aircraft” reason that airlines announce as the reason for delayed flights. Granted, in many cases this is ultimately due to reason #1, it seems that other airlines that have lesser flights also have less problems of this kind. In fact, I have observed that in many if not most instances, international carriers do not incur as much delays as local carriers and among local carriers there seem to be a unanimous observation on which “planes are always late” these days.
It seems at first that the main issue is not necessarily airlines overbooking their flights since air traffic control and the number of runways can be major factors influencing the number of aircraft that can take-off and land during a particular period. However, one particular airline has a knack for offering a lot of flights that they obviously cannot handle with all the delays and cancellations they have been incurring to the consternation of a lot of travelers. Though I myself use the airline often due to the convenience of their schedules and frequencies, I too have been victimized many times of these delays including one flight to Singapore a couple of years ago when, instead of arriving in time for dinner I ended up arriving home just after midnight.
Recently, there have been calls for the airline and others performing like it to be penalized in order for them to realize how much inconvenience they have brought on to their passengers. I think this is right in order to send a clear message to airlines that safety and service come first before profit. Too many flights, no matter how convenient to the passengers in terms of schedule, is not a substitute for good quality service. Being a budget airline also does not excuse it from what a lot of people have branded as crappy service. This mentality of airlines reminds me only of similar mentality among bus and jeepney operators (land transport) but that’s another story.
Our plane approached Ninoy Aquino International Airport (NAIA) from Manila Bay and so I was able to get a good look at Sangley Point from the air. Sangley Point is currently an Philippine Air Force base although last time I checked some general aviation have been transferred from NAIA to Sangley Point to ease congestion at Manila’s gateway. Recently, Sangley Point has been the subject of much discussions regarding the location of a possible replacement for NAIA. The latter has been experiencing much congestion lately as evident from the frequently delayed flights in and out of the airport, which already has 4 passenger terminals. The assessment is that NAIA won’t be able to handle the steadily growing number of flights, passengers and cargo that it is and would be handling. And so, the conclusion was to determine the location of a new airport that would basically serve the National Capital Region in particular and the rest of the country in general. The last is in reference to NAIA being the prime gateway to the country despite other international airports including Cebu-Mactan and Davao.
There is actually another major airport to the north of Metro Manila in what was formerly a U.S. air base in Pampanga province – Clark. Clark International Airport (also known at one point as Diosdado Macapagal International Airport) was once touted to be the Narita to NAIA’s Haneda (an allusion to the two major gateways in the Kanto region of Japan). Plans for Clark included the construction of a modern railway line (the still-born Northrail) that would have connected Metro Manila with Clark. There is already a modern expressway connecting the two in the North Luzon Expressway (NLEX) and the Subic-Clark-Tarlac Expressway (SCTEX) that connects Clark with the rest of Central Luzon. The newest tollway in the country, the Tarlac-Pangasinan-La Union Expressway (TPLEX), has already completed Phase 1 and will ultimately connect Clark with northern Luzon.
Sangley Point is located to the southwest of NAIA in the province of Cavite. Its location is quite strategic being at the mouth of Manila Bay and current developments related to much reclamation work in the coastal cities and towns of Metro Manila and Cavite invites speculation about Sangley Point as a possible site for a future international airport. The examples of Haneda, Kansai and Hong Kong have been mentioned as references or models for Sangley to follow. However, it is not a simple thing considering the need for extensive reclamation in order to have space for a modern airport with multiple runways and passenger terminal(s) that can handle the projected millions of travellers using the airport. There are also environmental concerns here that need to be addressed, which can be evaluated via a comprehensive environmental impact study.
Sangley Point airbase as seen from our landing aircraft
A closer look shows the strip of land that’s pretty much just the runway and a few buildings that serve as terminal and offices.
Whether the proposal for a future international airport at Sangley Point takes off (pun intended) or it is decided that Clark will be the main gateway for what has become a Greater Capital Region (Mega Manila) remains to be seen. There is actually a couple of other proposals put forward before including a site in Bulacan (north of Metro Manila) and at Laguna de Bay (south of Metro Manila). These proposals have basically faded in discussions and only Clark and Sangley Point remain in active consideration. Clark is already there and has a master plan with 3 runways and a huge passenger terminal while Sangley is still basically a concept for the transformation of a small air base and with lots of uncertainties/risks involved especially in implementation. Perhaps what will be for Clark’s advantage and the tipping point is the Bases Conversion and Development Authority’s (BCDA) proposal for a Clark Green City located nearby. The success of this new city is seen partly to be anchored on Clark becoming the main gateway and in tandem with NAIA. In my opinion, this can and would work (and would likely be more cost effective) if the government commits itself to Clark and the required infrastructure to support the airport. This can also help decongesting Metro Manila with a major development in Clark Green City, which is already in the works in as far as BCDA is concerned. As for Sangley, perhaps the question is not whether we can do another Haneda but if we can do it right and within a reasonable time frame given the complexity of the task at hand.
I have been hearing and reading a lot about horrible experiences of various people including friends on airport taxis. All the stories seem to be about getting a taxi at NAIA where airport management has “accredited” one or a few companies to provide airport taxi services. This exclusiveness has clearly become disadvantageous to many passengers who have not previously arranged for someone to pick them up at the airport (e.g., a relative, a friend, his/her company vehicle, or maybe transport service from the hotel where they will be staying). The coupon taxi services, however, is usually the safer bet for those unfamiliar with Metro Manila as regular meter taxis often “prey” on travellers who are not knowledgeable about fares and traffic conditions. Often, one would have to negotiate for fares though there are honest cab drivers who would do their jobs without haggling or demanding for tips.
Allow me to cite a number of examples in international airport terminals abroad and in other Philippine cities where getting a taxi at the airport is relatively straightforward and stress-free:
1. In Singapore’s Changi Airport, you can easily get a cab at any of the terminals. You just get into the queue (if there is any) and get the next available taxi. The drivers do not discriminate among potential passengers and the only question asked is about the destination of the passenger. Sometimes, the driver will ask about a passenger’s preferred route as there are toll roads between Changi and the destination. There are bus and rail services connecting the airport to the rest of the city-state and many passengers also choose these options.
2. In Bangkok’s Suvarnabhumi Airport, you can also get a taxi at the queue at the basement level. There are airport taxi counters at the lobby as passengers come out of the arrivals but these are the more “exclusive” companies and charge more per vehicle. However, if you are a group comprised of at least 4 people, then it would be cost effective to engage these companies as they can provide a larger vehicle (e.g., van) that can be more comfortable than a regular taxi. This is particularly recommended for people who have a lot of luggage like families. Otherwise, you can take a regular cab at the basement level queue. These are metered taxi but some may negotiate a fixed (and therefore higher) rate. Transfer to another if you don’t agree with the driver.
3. In Cebu’s Mactan Airport, the taxi bay is a just a few minutes walk from the arrival area. There is a queue and a security guard issues a ticket with information on the taxi (license plate number and company) that he gives to the passengers as reference should there be complaints on the driver as well as in cases where some belongings are left in the taxi.
4. In Iloilo, there are many taxis to choose from once you get out of the airport terminal. There are many taxi service counters just outside the arrival area and passengers can engage any of these companies for a ride to the city or other destinations. My Ilonggo friends will definitely recommend Light of Glory as their taxi company of choice. This company is highly regarded for their quality of service that includes honesty among its drivers. You can also contact them to make arrangements for transport between your hotel/accommodations and the airport.
5. In Davao, there is a regular taxis queue just outside the terminal building and the city has a transport enforcement unit that is stricter than most LGUs. This ensures that taxis will likely comply with traffic rules and regulations including the safe conveyance of passengers to/from the airport. These are metered taxis though there will always be taxi drivers who will attempt to negotiate fares or tips with the passengers. This will not be done at the airport as airport or city staff will be on watch at the terminal. Instead, the negotiations are done once the passenger is inside the taxi and leaving the airport.
Of course, in the international airports I mentioned, there is the option of taking the airport express train instead of taking a cab. Both Changi and Suvarnabhumi, for example, have excellent rail connections, and more experienced travelers would probably take these train services over taxis as they are less expensive and allow for shorter travel times (i.e., taxis can be caught in congested roads especially during peak periods).
NAIA desperately needs good options for public transport such as airport limousines or more dependable taxi services. Sadly, getting a taxi in Metro Manila is basically a “hit or miss” affair. There is a 50/50 chance that you will get a good taxi driver so there is an equal chance that you will get a bad one. At the airport, there might be a higher likelihood that one can get a bad taxi if we assume that taxi drivers might be deliberately taking advantage of potential passengers who are not familiar with Metro Manila and its taxis. As mentioned earlier, more experienced travellers would likely have pre-arranged transport between the airport and their destinations. So the coupon taxis would have to do for now and until there are better options for transport including more reliable regular metered taxi services.