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On expressway rest stops

November 2016
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Perhaps the first really nice rest stop long an expressway in the Philippines was the Petron station along the southbound side of the South Luzon Expressway (SLEX) that became operational more than 15 years ago (correct me if I’m wrong). Since then, there have been many additional rest stops/stations built along SLEX, NLEX and STAR Tollways. Rest stops have only been recently constructed along SCTEX and TPLEX. We stopped at the PTT station along the northbound side of SCTEX partly to check out their toilets. One colleague had mentioned that one should know which rest stops provided the best facilities in case of a toilet emergency. That, of course, can be a relative thing given the seasonality of traffic as well as the maintenance requirements for such facilities or amenities.

The PTT station did not disappoint as it basically had two options for the traveller – free toilets and a pay alternative. The payment is supposedly considered a donation to a charity supported by PTT. I opted to use the pay toilet (or lounge as some will call it) just so I know if it was worth the 20 pesos they charge. Following are a few photos for the discriminating travelers.

15094904_10153853572931805_2807776175182780994_nWash basins and urinals are currently immaculate. This is understandable for a new facility but I hope they can keep it that way even when there are more traffic along SCTEX.

15036183_10153853572941805_1857682921255381059_nThe toilet seems something like what you’ll find in a top quality resort or hotel with generous space, bidet, and a nice relaxing view of a pocket garden.

15073357_10153853572996805_4814131320765577228_nThere are only 2 toilets in the men’s room. That is understandable since we most likely and often use the urinal instead of the toilet bowls. The ladies’ room should have more of these.

I think it is a big challenge for these stations/rest stops to maintain their facilities especially toilets. The volume of people and the frequencies of use (e.g., flushing, washing, etc.) will ultimately cause deterioration of faucets, water closets, etc. and these are usually free (service) with the station benefitting from the revenues generated by restaurants, shops and gas pumps rather than direct income from the use of toilets.

I would still suggest that rest stops also provide pay toilets and these should be expected to be clean and orderly compared to free toilets. I’m sure people will be willing to pay for this but then that shouldn’t be an excuse to neglect the free ones. Service is still the name of the game and quality service need to be provided by rest stops. Travelers will know about which stops have good facilities and word goes around quickly about comfort room quality among these stations. Of course, that goes without saying that such facilities should be child-friendly, PWD-friendly and senior citizen-friendly.


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