I found a couple articles on Uber. These are by the same author and are interesting because of some changes in perspectives considering the more than 1 year separating the two.
In Praise of Uber [by Jean-Louis Gassee in mondaynote.com, Medium, May 9, 2016]
Uber’s Complicit Board [by Jean-Louis Gassee in mondaynote.com, Medium, June 26, 2017]
I’m posting these here as additional references on ridesharing/ridesourcing. Such perspectives are also invaluable for us doing research on these topics. I am not so much interested in the personalities but on the operations and the experiences and preferences of passengers.