Caught (up) in traffic

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Melbourne taxi rides

August 2017
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I took taxis between the airport and the serviced apartment where I stayed at in Melbourne. Both rides were uneventful ones and I enjoyed the good service provided. Uber is also available but Melbourne taxis appear to be providing an obviously higher quality of service compared to what you can get in Metro Manila.

The following photo shows a couple of stickers that inform the passenger(s) about standard fares and the applicable tolls should the taxis use tollways and therefore incur additional costs.

One can pay cash or opt to use a debit or credit card to pay for taxi fares. And you can get a receipt that you can use to account for your transport expenses. That is, the receipt is useful for reimbursements.

For both my rides, I didn’t encounter any unruly taxi drivers. One was a bit chatty but I enjoyed the conversations about life in general. I learned that he was originally from Somalia and had a son studying in university. He said he was very happy with his life in Australia and was thankful of his job that enabled him to support his family including being able to afford to send his children to schools. I guess he is one of the lucky immigrants there and his hard work paid off in this country where the environment generally rewards hardworking people with much opportunities to improve their lot.

Taxi operators and drivers in Metro Manila should learn about what good service is all about from taxis abroad. Perhaps they can pick up a good thing or two for how they can improve services and thereby reducing if nor eliminating  the bad impressions people generally have about them that have led to ridesharing services to become quite popular. A significant improvement in taxi services can be rewarding in terms of ridership or patronage.


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